A WELL-ORGANISED STAY
Before you arrive.
Practical information to plan your trip, coordinate check-in and answer common questions.
Frequently asked questions
How do I check availability or book?
Send us your dates and guest numbers, or follow each apartment’s Booking link. Check the conditions and wait for confirmation: an enquiry neither holds dates nor constitutes a booking.
What are check-in and check-out times?
Use the times shown for your accommodation and booking. Tell us your approximate arrival time in advance. Ask about early arrival or late departure; neither is guaranteed and extra conditions may apply.
How do I coordinate arrival?
Sandra is the usual arrival contact. Use the number on your confirmation and call around 20 minutes before reaching the apartment to coordinate handover. Specific access instructions are sent through your booking channel.
Is parking included?
Do not assume parking is included. Ask for your apartment’s recommendations and check prices, entrances, height limits and availability with the operator.
Can I travel with children, pets or a group?
It depends on each apartment’s rules and capacity. Ask before booking and give adult numbers and children’s ages. Age conditions differ between apartments; do not assume pets are allowed.
How do I request an invoice?
Email facturasredondarooms@gmail.com with your billing details, stay dates and number of nights, booking reference and amount paid. Once checked, your invoice will be emailed as a PDF.
Can I cancel or change my booking?
The booked rate and booking channel’s terms apply. Check your confirmation and request changes through that channel. Not all bookings include free cancellation.
Can I pay for my stay on this website?
This website provides information, contact details and Booking links. It does not collect card details or process payments. Payment terms are communicated through your booking channel.
Where can I find local recommendations?
Our Logroño, La Rioja and experiences pages cover walks, culture, food and wineries. Check opening hours and book ahead where needed.
IF YOU ARE DRIVING
Recommended parking for your apartment.
For San Agustín Centro, Laurel Centro, Plaza Mercado Centro and Sagasta Centro we recommend APK2 Plaza de la Paz. For Gran Vía Centro, Indigo Jorge Vigón, less than 100 metres away.
APK2’s Aparcados app lets you book parking and configure number-plate access. Our guide has the official iPhone and Android links.
Parking and app download ↗LET’S PLAN THE DETAILS TOGETHER
Plan your next stay.
Tell us your dates, party size and what you need.
IMPORTANT IF YOU ARE DRIVING
Access to the old town.
The old town may have pedestrian streets and vehicle restrictions. Do not follow GPS all the way to your apartment without checking signs and access conditions. An accommodation booking alone does not authorise you to drive into the area.
If you need to approach for luggage drop-off or mobility reasons, check with Logroño Local Police first whether access can be authorised and how to apply. Have your number plate, accommodation address and planned date and time ready. Enter only when permitted and with authorisation if required.
Local Police · +34 941 235 011General number published by Logroño City Council. Calling lets you ask about the procedure; it does not guarantee a permit. Official municipal information ↗